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Frequently Asked Questions

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Everything you need to know about our nets, installation process, warranty and more.

What types of nets do you offer?

Ontime Bird Net Services offers a wide range of premium nets to suit every need. Our product categories include Safety Nets (balcony, kids, pets, terrace, staircase, construction, swimming pool, industrial, car parking), Bird Control Nets (pigeon nets, anti-bird nets, bird spikes, sparrow nets, anti-seagull nets) and Sports Nets (cricket practice nets, football ball stop nets, terrace cricket nets, multi-sport nets). All nets are available in HDPE Garware or premium Nylon material.

Are your nets customisable in size and colour?

Yes, absolutely! All our nets are fully customisable. We offer custom sizing to fit your exact space — our team visits your site, takes precise measurements and cuts the nets accordingly. You can also choose from multiple mesh sizes (10x60 mm, 9x60 mm, 8x60 mm) and thickness options (1mm to 2.5mm). We also provide colour options including transparent/white, black and green to match your property's aesthetic.

How durable and long-lasting are your nets?

Our nets are made from high-grade HDPE Garware or premium Nylon material that is UV stabilised and weather resistant. Under normal conditions, our nets have a service life of 5 to 8 years. They are designed to withstand Delhi NCR's extreme summer heat, monsoon rains and winter conditions. The SS304 / SS316 stainless steel J-hook fittings are rust-proof and corrosion-resistant, ensuring the entire system remains sturdy throughout its life. Every installation comes with a 3-year comprehensive warranty.

Do you provide installation services?

Yes! Free professional installation is included with every purchase — there are no hidden installation charges. Our trained technicians visit your location, take measurements, prepare the surface, install the necessary hook and rope framework, fit the net precisely and ensure it is taut and properly secured. We clean up after the installation and only leave once you are fully satisfied with the work. We cover all areas of Delhi, Gurgaon, Noida and Faridabad.

Are your solutions eco-friendly and harmless to birds?

Yes, our bird control solutions are completely humane and eco-friendly. We do not use any poisons, chemicals or devices that harm birds. Our nets and spikes simply create a physical barrier that prevents birds from accessing certain areas — they are guided to find alternative locations without any injury or distress. We care deeply about wildlife and ensure our practices comply with all animal protection guidelines. Our approach is effective, ethical and environmentally responsible.

How do I maintain and clean the nets?

Our nets require very minimal maintenance. For routine cleaning, you can gently hose down the nets with water to remove dust and loose debris. For heavier bird droppings, use a mild soap solution with a soft brush. Avoid using high-pressure water jets which can weaken the mesh over time. Inspect the fixings (hooks and ropes) periodically — especially after monsoon season — and tighten any loose points. We provide a maintenance guide after each installation and our team is always available to help.

What warranty do you provide on your installations?

We provide a comprehensive 3 to 5 years warranty on all our net installations. This warranty covers defects in materials (net tearing, hook corrosion, rope fraying), workmanship issues (improper fitment, sagging) and any structural failures under normal usage conditions. If you experience any issue within the warranty period, contact us and we will send a technician to inspect and rectify the problem free of charge. The warranty does not cover damage caused by deliberate force, fire or extreme unforeseen events.

What locations and property types do you serve?

We serve all types of properties across Delhi NCR. Our residential clients include apartments, independent houses, villas, bungalows and housing societies. Commercial clients include offices, hospitals, schools, colleges, malls, hotels and restaurants. We also work with industrial facilities, warehouses, factories, construction sites, sports academies, municipal parks and government buildings. We cover all areas of Delhi, Gurgaon, Noida, Faridabad, Greater Noida and nearby areas.

Do you offer a free consultation or site visit?

Absolutely! We offer a completely FREE consultation and site visit with no obligation. Our expert technician will visit your property, assess the area, discuss your requirements, recommend the most suitable net type and size, and provide a detailed transparent quote — all at no charge. Simply call us at +91 8360473771 or send us a WhatsApp message to schedule your free visit. We are available 7 days a week, 8 AM to 8 PM across Delhi NCR.

How do I request a quote?

Getting a quote is easy! You can call us directly at +91 8360473771 and speak to our team — we will collect the details and provide an estimate over the phone. Alternatively, send us a WhatsApp message with photos of your space for a quick remote estimate. You can also fill out the enquiry form on our Contact page and we will get back to you within 2 hours during business hours. For the most accurate quote, we recommend scheduling a free site visit.

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